Version September 2026
We have drafted this privacy policy to provide you with information in accordance with the requirements of General Data Protection Regulation (EU) 2016/679 and applicable national laws, to explain what personal data we, as controllers, process, will process in the future, and what lawful options you have.
In short: We will inform you comprehensively about data we process about you. We only process personal data if there is a corresponding legal basis.
This privacy policy applies to the processing of personal data in connection with the operation of Appartement Azalea, in particular for:
We process personal data only if there is a legal basis for doing so. Depending on the processing, the following legal bases in particular apply:
In addition, in Austria, the Data Protection Act (DSG) applies in particular, and § 165 para. 3 of the Telecommunications Act 2021 (TKG 2021) applies to the storage of or access to information on terminal equipment.
Responsible party within the meaning of the GDPR:
We only store personal data for as long as is necessary for the respective purpose or as required by statutory retention periods.
Booking, accounting, and tax-relevant documents are generally retained for the statutory period; in Austria, the retention period for accounting records and vouchers is regularly seven years, calculated from the end of the respective calendar year. Longer retention periods may apply in individual cases, for example, if documents are required for pending proceedings.
We delete pure inquiries without a subsequent booking as soon as the communication is completed and there are no legitimate or legal reasons for further storage.
Subject to the statutory requirements, you are entitled in particular to the following rights:
When using certain external services, personal data may be processed outside the European Economic Area. Such a transfer only takes place if the requirements of Art. 44 et seq. GDPR are met, for example on the basis of an adequacy decision by the European Commission or appropriate safeguards such as EU Standard Contractual Clauses. Details can be found in the information on the respective services used.
To protect personal data, we have implemented both technical and organizational measures. We encrypt data where possible and use SSL/TLS encryption for data transfer on our website (recognizable by the padlock icon in the browser's address bar).
If you contact us by email or through other offered contact channels, we process the data you provide—in particular your name, contact details, and message content—to process your request, prepare a booking, or manage an existing stay.
Legal basis: Art. 6 (1) lit. b GDPR, insofar as the communication serves the initiation or performance of a contract; otherwise Art. 6 (1) lit. f GDPR. The data will be deleted as soon as they are no longer required for the purpose and there are no statutory retention obligations or legitimate grounds for further storage.
When accessing our website, the hosting provider processes technically necessary connection data in server log files. This may include, in particular, the IP address, date and time of access, page or file accessed, referrer URL, browser type, and operating system.
The processing is carried out to ensure the provision, stability, and security of the website based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. Log data is stored only as long as necessary for these purposes or due to legal obligations.
As accommodation providers, we are obliged to collect certain guest data and process it for statutory registration and tax purposes. In particular, this may include name, date of birth or other legally required registration data, length of stay, and information regarding tax liability.
The required data can be transmitted to the responsible authorities, in particular the municipality, the tourism association, or their contracted technical systems. If a guest card or digital guest card is issued for the stay, the data required for this will also be transmitted to the system used for that purpose.
Legal basis: Article 6 paragraph 1 lit. c GDPR in conjunction with the statutory reporting and levy obligations applicable to accommodation providers, in particular the Registration Act 1991 (Meldegesetz 1991) and the Tyrol Accommodation Levy Act 2003 (Tiroler Aufenthaltsabgabegesetz 2003).
To display the availability, booking requests, and bookings for our holiday apartment, we use the Webplanner software. When loading the embedded booking section, technically necessary connection data, in particular the IP address, may be transmitted to Webplanner.
All personal data that you provide as part of a booking inquiry or booking via our website will be processed by us in order to process your inquiry or booking and to provide you with all information relevant to the booking and your stay. This may include, in particular, your name, contact details, travel dates, number of guests, and other information provided by you during the booking process.
To the extent necessary for the processing and execution of the booking, the collected data will be processed via Webplanner. Webplanner is used as a data processor in this regard. We have concluded a data processing agreement with the provider in accordance with Art. 28 GDPR.
Legal basis: Article 6 paragraph 1 lit. b GDPR for pre-contractual measures and the performance of the accommodation contract; insofar as technically necessary connection data is processed, additionally Article 6 paragraph 1 lit. f GDPR.
Further information on data processing by Webplanner can be found at: Privacy Policy of Webplanner.
If you have any questions about this privacy policy, please contact us at any time:
urlaub@appartement-azalea-oetz.atWe use technically necessary functions for the secure operation of our website and online booking. For availability and booking, we use Webplanner. In the process, technically required cookies and connection data may be processed. Our visitor statistics are collected cookielessly using Burst Statistics.
Social Media (Instagram & Facebook)
Our website may contain links to our presence on Instagram and Facebook. Simply visiting our website does not transfer any data to Meta through an ordinary external link. Only when you open such a link do you leave our website, and the privacy policy of the respective platform operator applies.
The provider for Instagram and Facebook is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. Further information can be found in Meta's privacy policy: Meta Privacy Policy.